Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Most of orders in US will take 7-10 business days to arrive.
This includes a processing time of 1-2 business days and a delivery time of 6-8 business days.

Please note that this is an estimate and may vary based on location and customs delays. Delivery details will be provided in your confirmation email.

We are committed to using fast and economical delivery.

Once your order is shipped, you will receive an email with a tracking number.

If your order does not arrive as expected, please allow 1 to 2 additional business days for updates. If problems persist, please contact us at luxechome@gmail.com or call +44 7561599217 and we will do our best to determine the status of your order and assist you.

You have the right to return your order within 30 days of receipt.

Please contact our customer service at luxechome@gmail.com to arrange the return within this period. The cost of returning products is borne by the customer, unless the product is defective. If the item is defective, we will refund the return shipping costs.

Yes, the cost of returning products is borne by the customer, unless the product is defective. In this case, we will provide a prepaid return label and we will reimburse the return shipping costs. For more details, please consult our Return Policy on our site.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We are committed to never defaulting on consumer refunds.

Here at LuxecHome, one of the things we’re most proud of is our industry leading a one-year warranty for purchases made on our website. Most all of our competitors only offer a 180 days warranty. We believe in and stand by our products so much that we offer double times the industry average.

THE DETAILS

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. LuxecHome will repair or replace, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

At our discretion, LuxecHome will either repair the product, using new or refurbished replacement parts, or we will provide up to a full refund for the purchase.